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Privacy Policy

Last updated: 1 January 2025

1. Who We Are

Splitfin Ltd T/A UK Childcare Help ("we", "us", "our") provides information and tools to help UK families understand and access government childcare funding. This Privacy Policy explains how we collect, use, and protect your personal data when you visit ukchildcarehelp.co.uk.

2. Data We Collect

We may collect the following types of data:

  • Usage data – pages visited, time on site, browser type, device type, and IP address (anonymised where possible).
  • Calculator inputs – number of children, hours, and cost data you enter into our eligibility calculator. This data is processed locally in your browser and is not stored on our servers.
  • Cookie preferences – stored locally in your browser via localStorage.
  • Contact data – if you contact us by email, we collect the information you choose to provide.

3. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Legitimate interests – to operate, improve, and secure our website.
  • Consent – for analytics and marketing cookies (which you can manage at any time).
  • Contractual necessity – if you contact us, to respond to your enquiry.

4. How We Use Your Data

  • To deliver and improve the website and tools.
  • To analyse traffic and usage patterns (with your consent).
  • To respond to enquiries you send us.
  • To comply with legal obligations.

5. Cookies

We use cookies and similar technologies. Please see our Cookie Policy for full details.

6. Third Parties

We may share anonymised, aggregated data with analytics providers (e.g. Google Analytics). We do not sell your personal data to third parties. We link to external government websites; their privacy policies apply once you leave our site.

7. Data Retention

We retain contact enquiry data for up to 12 months. Analytics data is retained as per the provider's settings (typically 26 months). Cookie preference data is stored in your browser until you clear it or it expires.

8. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate data.
  • Erase your data ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at alastair@splitfin.uk.

9. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

10. Changes to This Policy

We may update this policy from time to time. We will post any changes on this page with an updated date. Continued use of the site constitutes acceptance of the updated policy.